HLTAID011 or HLTAID012 Online Assessment - I have been locked out

This section is for students who are completing the Online Theory Assessment for the Provide First Aid or Provide first aid in an education and care setting course.

If you do not answer all questions in the Online Theory Assessment correctly, you will need to contact the training department in your local St John office for assistance. Call 1300 360 455 or visit for contact details.


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